Privacy Policy

Metanoia Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from gometanoia.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

GENERAL DATA PROTECTION REGULATION (GDPR)

The European Union's General Data Protection Regulation (GDPR) came into effect on May 25, 2018. The GDPR imposes new obligations and responsibilities on controllers and processors of data.

As a merchant, you are generally the controller of your customers’ data. This means that you collect your customers’ data and choose how it is handled. Additionally, though it is a European regulation, the GDPR might apply to your business if you make goods and services available in Europe, even if you or your business are not located in Europe.

As a processor for your customers’ data, Shopify follows your instructions on how to handle that data. For information about Shopify’s obligations as a data processor for your customer data, see the Data Processing Addendum.

Shopify believes strongly in protecting your customers’ personal data as well as your own, and understands that doing so is critical to help you preserve the trust and confidence of your customers. Shopify has designed its platform to allow merchants to operate anywhere in the world. GDPR-compliant features are built into Shopify's platform, including features to enable you to offer your customers transparency into and control over their personal data, and technical measures to ensure that your customers’ personal data is protected as it crosses borders. Shopify believes in making it easy for you to use our platform in a manner that complies with privacy and data protection laws like the GDPR.

While Shopify does what it can to set you up for success, there are also steps you will need to take on your own, and ultimately, compliance with the GDPR is the responsibility of each individual merchant. If you have legal questions specific to your obligations under the GDPR, consult with a local lawyer who is familiar with data protection laws.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US

 

SMS LIST 

Effective Date: July 11 2023 

This Policy outlines how we collect, use, disclose, and protect your personal information, including any SMS (Short Message Service) communications, when you interact with our services. Please read this policy carefully to understand our practices regarding your privacy. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information:
- When you register for our services, we may collect personal information such as your name, email address, phone number, and any other information you provide to us voluntarily.
- We may collect additional personal information if you choose to connect your social media accounts or third-party services with our platform.

2. SMS Information:
- If you choose to use our SMS services, we may collect and process the content of your SMS messages, including the sender and recipient phone numbers, message content, and timestamps.
- We only collect SMS information to provide you with the requested services and to improve our overall service quality.
- We do not store or retain your SMS messages beyond what is necessary for the intended purpose.

3. Automatically Collected Information:
- When you use our services, we may automatically collect certain information from your device or browser, such as your IP address, device type, browser type, operating system, and usage data.
- We may also use cookies and similar tracking technologies to enhance your user experience and collect information about your interaction with our services.

Use of Information

We use the collected information, including SMS data, for the following purposes:

1. Providing Services:
- To deliver the requested services, process transactions, and provide customer support.
- To communicate with you regarding your account, updates, and important notices.

2. Improving Services:
- To analyze and understand user behavior, preferences, and trends to enhance our services and develop new features.
- To conduct research, data analysis, and statistical purposes to improve our platform.

3. Personalization and Marketing:
- To personalize your experience by providing tailored content, recommendations, and advertisements based on your interests and preferences.
- To send you promotional messages, newsletters, and other marketing communications if you have opted-in to receive them.

Information Sharing and Disclosure

We may disclose your information, including SMS data, to the following third parties:

1. Service Providers:
- We may engage third-party service providers to assist us in delivering our services, such as hosting providers, analytics providers, and customer support providers.
- These service providers will have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your data.

2. Legal Requirements:
- We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or other wrongdoing.

Data Security

We take reasonable measures to protect your personal information and SMS data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

1. SMS Opt-out:
- You may choose to opt-out of our SMS services at any time by following the instructions provided within the SMS messages.

2. Marketing Communications:
- You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.

Updating Your Information

You can update or correct your personal information by accessing your account settings or contacting us directly. We will make reasonable efforts to ensure that your personal information is accurate and up to date.

Children's Privacy

Our services are not intended for individuals under the age of [insert minimum age as required by law]. We do not knowingly collect or store personal information from children without parental consent. If you believe that we may have collected information from a child without proper consent, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website or provided to you via other reasonable means. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at gochangethemeta@gmail.com
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